Terms & Conditions

EMPEROR BRAND WEBSITE 

The Emperor Brand Web Site, www.emperorbrand.com (the “SITE”) is owned and operated by Best Herbs Trading Pte Ltd. Registered Head Office: No.12 New Industrial Road, #03-01 Morningstar Centre Singapore 536202


These Terms & Conditions govern your use of the SITE and your relationship with the COMPANY. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the SITE. By using the SITE you agree to be bound by these Terms and Conditions.


 

  • Modifications to the Site
  • Data Protection
  • Jurisdiction / Governing Law
  • Other Terms and Conditions
  • Contact Information
  • Cancellation & Return Policy
  • Customers Privacy

Modifications to the Site
The COMPANY reserves the right, for any reason, in its sole discretion, to terminate, suspend or change any aspect to the SITE including but not limited to content, features or hours of availability. The COMPANY may impose limits on certain features of the SITE or restrict your access to part or the entire SITE without notice or penalty. The COMPANY may update these Terms and Conditions from time to time and these changes will apply to the use to the SITE.
Data Protection
By Registering and Placing Orders, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. The DISTRIBUTOR will have no obligations to you with respect to the Submitted information, and may, at its option and without compensation to you, disclose, distribute, copy, incorporate, or otherwise use the Submitted Information for any and all commercial and non-commercial purposes.

Jurisdiction / Governing Law
Users of the SITE pages submit to the jurisdiction of the Singapore courts and this SITE is governed by Singapore law.

The COMPANY reserves the right to revise these Terms and Conditions at any time and users are deemed to be apprised of and bound by any changes to these Terms and Conditions.

The COMPANY reserves the right to seek all remedies available at law and equity for violations of these Terms and Conditions, including the right to block access from a particular Internet address to the SITE


Other Terms and Conditions
The COMPANY is not responsible for any typographic errors

The COMPANY reserves the right to change the Terms and Conditions of sale at the SITE at any time.

The COMPANY’s employee does not have the authority to vary any of the SITE policies or the Terms and Conditions governing any sale.

Contact Information
If you have questions or comments about these Terms, please contact Best Herbs Trading Pte Ltd at:

Best Herbs Trading Pte Ltd 
Morningstar Center, #03-01, 12 New
Industrial Road Singapore (536202)
+65 6713 4567
customerservices@emperorbranding.com


Cancellation & Return policy
Thank you for shopping with  Best Herbs Trading Pte Ltd. Return policy (Customers will have to pay for shipping and handling of returned items.) Returns are ONLY accepted within 7 days of the shipped date. You may not return: sale items, or any items marked, stained, used or torn in any way. Returns are also not accepted if you ‘change your mind’ . Shipping and handling on returned merchandise is non-refundable (unless the product is damaged or the wrong item was shipped).

All merchandise must be returned unused, unopened, and with original tags attached. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance.  That way you will be protected from loss during shipping.  Once your return is processed, you will receive an email stating that you have returned the product to us.  Please allow 2 - 3 days from the shipping date for your account to be credited.
Any return of exchange of items in unopen condition will be applicable within 7 days upon receiving of the item, you may bring down to our shop for exchange, shipping fees strictly no refund.

If there are any quarries do give us a call at +65 6713 4567


Customers Privacy
We are committed to protecting your privacy. This Privacy Policy explains how we take care of your personal information. This Privacy Policy may be modified at any time without notice to you. Please review this document each time you visit us or use any of our services.

We will never reveal your personal information to any third party or entity except under the following circumstances, or as explained below:

•If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action. 
•If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in some way to the causation of the legal matter.

Information about your use of this website is collected using server access logs and a tracking cookie. The collected information consists of the following:

1. The IP address from which you access the website;
2. The type of browser and operating system you use to access our site;
3. The date and time you access our site;
4. The pages you visit; and
5. The addresses of pages from where you followed a link to our site.

We use this information to help us make our site more useful to visitors and to better understand how and when our site is used. We do not (and will not allow any third party to) track or collect personally identifiable information or associate gathered data with any personally identifying information from other sources.

By using this website, you consent to the collection of this data in the manner and for the purpose described above.