Shipping & Returns

Shipping & Delivery
Domestic Shipment (within Singapore) :  FREE Delivery with purchase $150 and above. There is $10 Delivery Fees with purchase less than $150. Purchase will be delivered within 3-5 working days.  
                                                                 
             
Privacy & Security
All customers information and transaction will be protected and non-disclosed.
 
Returns & Replacements
We want you to be satisfied with our products. We accept returns and replacements upon receiving back our products. However, customers have to be responsibled for the back shipment fees inccured. We'll also process all returns and replacements within 1 week upon receiving back the goods.
   
Ordering
All orderings can be made through the shopping cart on our website. Once orders are placed, an email notification will be sent to you for your reference.
 
Payment, Pricing & Promotions
All payments transacted online are secured and protected. We accept payments through Paypal and all major credit cards.
 
Viewing Orders
You can also login to the website to view your orders online. .
 
Updating Account Information
You can email us at customerservice@emperorbrandbirdnest.com shall you encounter any difficulties in updating your account information. .